"Veolia Jur" assures that the drinking water supplied to consumers is under continuous control and meets the necessary standards. The company's press service reacted to reports that it provides consumers with substandard drinking water.
The company stated that such claims are not based on professional conclusions or official data. "Veolia Jur" states that the drinking water supplied to consumers is under continuous 24-hour control. The quality of water is regularly checked through laboratory tests, and the obtained results are constantly evaluated for compliance with existing regulatory requirements.
In addition, "Veolia Jur" reminded that the quality control of drinking water is also carried out by authorized state bodies, which record any violations. "Therefore, if there were deviations in the quality of drinking water that pose a danger to health, or violations of existing norms, they would be necessarily identified by state control bodies and would become a subject of public attention," the company emphasized.
"Veolia Jur" also commented on statements regarding water hardness, noting that it is not an indicator of drinking water safety and is not considered a factor posing a threat to health. As explained by the company, water hardness is solely due to the geological characteristics of the specific water supply source.
"Since "Veolia Jur" supplies consumers in various regions from different sources, certain physicochemical indicators of water, including its hardness, may vary, which is solely due to the natural characteristics of these sources. Notably, the new requirements coming into force in 2027 also reflect a change in approaches to assessing water hardness, not considering it as a risk indicator for public health," the company noted.
In light of the above, "Veolia Jur" assured that the drinking water supplied to consumers is under continuous control and meets existing sanitary and hygienic requirements. In this regard, the company urged media, social media users, and all interested parties to refrain from spreading unverified information not supported by professional conclusions and directed against it.
"Any information concerning public health should be based solely on facts, results of laboratory studies, and official assessments by competent state bodies," the company concluded.
It should be noted that earlier, former Vice-Speaker of the Armenian Parliament, former Minister of Justice Arpine Hovhannisyan stated that she periodically conducted an examination of the water supplied by "Veolia Jur". According to her, it became known that during the summer schedule, when water becomes scarce, the company began mixing it with artesian water, which has high hardness. Thus, as the former Minister of Justice of Armenia pointed out, in different settlements of the country this indicator exceeded the permissible level set by the Ministry of Health. As a result, as Hovhannisyan noted, the citizens of Armenia are paying for water that does not meet the established standards, and therefore they have the right to go to court and challenge this entire process.
