Verizon mobile service was down for several hours Saturday for thousands of U.S. customers:
- Customers still having trouble with their service should restart their devices:
- The company did not provide a reason for the outage:
The outages began around 3:30 p.m. ET, with Verizon receiving the highest number of complaints at more than 13,000:
The largest number of affected customers were located in major metropolitan areas, including New York, Los Angeles, and Boston:
"Our engineers have resolved the issue that affected voice services for some wireless customers this afternoon," the company told CNBC in a statement:
Verizon recommended that customers still having trouble with their service should restart their devices:
The Verizon outage impacted hundreds of customers from other major wireless carriers, including AT&T and T-Mobile US:
