Customer Appreciation Day, a beloved tradition of IDBank, was held this time at the Vanadzor branch. The bank always strives to be closer to its customers, delighting them with pleasant surprises and good cheer.
Seda Avagyan, head of customer experience management at IDBank, emphasized the importance of such initiatives in the cooperation between the bank and its clients. “For us, it is incredibly important to be close to our customers both in the digital space and physically. Alongside the development of digital services, we highly value live communication, striving to provide an individual approach to each customer during service,” she noted.
Customers visiting the branch for their banking operations were greeted with a wheel of fortune offering a chance to win idcoin (1 idcoin = 1 AMD), sweet treats, and a special festive atmosphere that distinguished this day from ordinary workdays. According to the branch manager of IDBank in Vanadzor, Ashot Khojayan, Customer Appreciation Day further emphasizes the strong bond that has developed between the bank and its customers. “Every day, we serve the residents of Vanadzor and nearby communities with love and high responsibility. Customer Appreciation Day is a wonderful opportunity to thank them for their trust and delight them with pleasant surprises,” said Ashot Khojayan.
IDBank assures that surprises for the other branches of the bank are still to come.
