One of IDBank's beloved traditions, Customer Appreciation Day, was held this time at the Vanadzor branch. The bank constantly strives to be by its customers' side, providing them with pleasant surprises and a good mood.
Seda Avagyan, head of the Customer Experience Management Department at IDBank, emphasized the importance of such initiatives in the framework of bank-customer cooperation.
"It is extremely important for us to be next to our customers both in the digital realm and physically. Alongside the development of digital services, we value live communication with customers, striving to show an individual approach to each customer during service. Thank you for choosing us," said Seda Avagyan.
Customers who came to the branch for their next transaction were greeted with a wheel of fortune, where spinning it allowed them to win idcoins (1 idcoin = 1 dram), sweet treats, and a unique festive atmosphere.
According to Ashot Khojayan, the manager of the Vanadzor branch, Customer Appreciation Day further emphasizes the strong bond formed between the bank and its customers.
"Every day we lovingly and responsibly serve the residents of Vanadzor and neighboring communities. Customer Appreciation Day is a wonderful opportunity to thank them for their trust with pleasant surprises. The satisfaction and positive feedback from our customers are a testament to the effective work of our team," said Ashot Khojayan.
IDBank assures that surprises for other branches of the bank are still ahead.
