Euromoney, one of the most prestigious international publications in the financial sector, has published an article presenting the digital transformation process of Converse Bank and its achievements, which led to the Bank being recently recognized as 'Armenia's Best Digital Bank for Consumers'.
The article highlights the main directions of digital progress at Converse Bank:
- Expansion of digital services: thanks to the development of the Converse Mobile and C360 platforms, customers can access and manage over 15 services in one unified environment.
- Growth of online transactions: the number of active users of the application has increased by 17%.
- Transaction speed: the average time to open an account has been reduced from 5 minutes to about 20 seconds.
- Increase in the share of digital sales: the share of retail product sales on digital platforms has significantly increased.
- Development of digital lending: the implementation of automated assessment systems has accelerated the lending processes.
- Improvement of operational efficiency: over 100,000 documents are signed electronically each month.
According to Euromoney, these developments demonstrate Converse Bank's consistent efforts to enhance the digital banking experience.
Converse Bank also emphasizes the application of international best practices and expertise from leading organizations in the development and improvement of digital solutions.
The full article is available here.
